Remote Infrastructure Support

Remote infrastructure management is the remote management of information technology infrastructure. This can include the management of computer hardware and software, such as workstations, servers, network devices, storage devices, IT security devices, etc. of a company. Infrastructure management is a method of monitoring and maintaining critical Information Technology (IT) infrastructure to ensure the best use of resources, protect against data loss, and monitor key aspects of local and cloud-based service utilization.

Our team members help clients in remotely monitoring their servers, logs, antivirus updates, access management, tracking inventory, troubleshooting etc., so as there is 24x7 support and coverage besides helping keep the costs lower.

About Natsoft Corporation

The team also facilitates technical help desk to assist the users at the clients location to be able call the help desk for support and technical queries involving resolution around issues with access, applications, software installations, upgrades and several other technical issues.

About Natsoft Corporation

Why Natsoft / CorpOne:

Having been in existence for over 17 years, working with over 400 clients, spread across 7 countries and with over 2000 + associates globally we have been able to provide highly cost-effective solutions to our clients. Natsoft can help implement the projects in a shortest timeline keeping over runs under control and results predictable. Our global spread of associates is also helping to bring in the best of talent, skill and leverage the global cost-efficient structure without compromising on any of the deliverables, quality, and output.

Some of our case studies:

  • For a student loan app, we have staffed close to 400 associates who would promote the app, onboard them, trouble shoot, follow up on dues and reminders. This continues to grow on an aggressive growth path for us.

Do you want to discuss your project? Connect to us!