Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM is a technology for managing all the company's relationships and interactions with customers and potential customers. The goal is simple: to Improve business relationships and to grow the business. CRM software allows you to track and manage inbound leads automatically and provide a platform for sales and marketing to better understand their impact. Typically understanding the business needs, user needs, future customer needs, the right CRM platform, and the plan to make it and share with all key stakeholders is key to success of a CRM. Natsoft is a partner of Salesforce, worlds largest CRM and cloud platform. As a partner of Salesforce, Natsoft helped its clients to get full visibility into their client's data and engagement which eventually helped deeper penetration, to stay on top in relationship and build help endorse which all eventually helped to succeed.

About Natsoft Corporation
Why Natsoft :

Having been in existence for over 17 years, working with over 400 clients, spread across 7 countries and with over 2000 + associates globally we have been able to provide highly cost-effective solutions to our clients. Natsoft is able to help implement the projects in a shortest timeline keeping over runs under control and results predictable. Our global spread of associates is also helping to bring in the best of talent, skill and leverage the global cost-efficient structure without compromising on any of the deliverables, quality and output.

About Natsoft Corporation
Some of our case studies:
  • Build an automated integrated salesforce application for larger span of data analytics and relationship insights.
  • End to end legacy data migration from AS400 DB2 to Salesforce. Using Talend & Kafka architecture to upload data back to AS400.Using AWS services to move data from Salesforce to AWS-PostgreSQL
  • Gap analysis and a phased upgrade and roll out of next generational adoption to salesforce for a not for profit client.

Do you want to discuss your project? Connect to us!